Frequently Asked Questions
Q. Does Tumbling Tots LLC have a new program?
A. Tumbling Tots has taken the time to build and improve more content and with these changes, we have named the revamped program, “LeapStar Kids”. We have a website in which you may access this program.
Q. How much is the monthly charge for LeapStar Kids at one of their locations?
A. The charge is $62 a month and your child is guaranteed 4 classes a month.
Q. Is there a registration fee?
A. Yes. Our yearly registration fee is $55.00. This money is used to insure your child for the year and provides your child with a LeapStar Kids t-shirt.
Q. How do I pay?
A. You will register in our system with JackRabbit with a credit or debit card on file. Around the 25th of each month we will email you a statement for the upcoming month’s tuition. On the 1st of each month we will automatically charge your card on file with us.
Q. When are payments due?
A. Payments are due at the first of the month, and late after the 5th. A $10 late fee will be added to your invoice after the 5th of the month. (For families that prefer to pay in the middle of the month due to other expenses, please contact us before the 5th of the month so that we can make a note of that and waive the late fee).
Q. If I have multiple children, do I get a discount?
A. LeapStar Kids does not do discounts for two children but considerations will be made for three or more children in the program.
Q. Can I pay several months at a time?
A. Paying months in advance is not required, but if it is more convenient for you, we will accept it! We will contact you once the credit has run out.
Q. What happens if my child misses a class due to an absence or facility closure?
A. If your child misses a class due to an absence we will do our best to give them a make up class when possible. If your child misses a class due to instructor illness or facility closure, we will notify you of when a make up class will occur.
Q. Once we sign up, are we committed for a full year?
A. No. With LeapStar Kids, the commitment is monthly. Your child may join or stop LeapStar Kids at any point during the year. IF you do plan to stop LeapStar Kids, we ask that you contact us before the beginning of the month so that we can take them off of our schedule.
Q. When a month has 5-weeks, will my child not take classes that week?
A. LeapStar Kids continues classes throughout each week. This helps us to stay ahead and cuts down on the make-up classes need for holidays and other facility closures
Q. Will my child miss important classroom activities due to LeapStar Kids classes?
A. No. We communicate with the teachers to coordinate our class schedule with theirs so that your child does not miss any important classroom activities.
Q. How do we know what our child is learning?
A. LeapStar Kids offers an option for parents to purchase the program for their personal use. This way, parents can follow along with the skills their children are learning with us. This additional purchase is not required but highly encouraged for parents who are interested in following along and developing their children’s skills further at home. Additionally, we keep an open-door policy at LeapStar Kids where you are welcome to call or text at any time to hear about how your child is progressing. We also encourage you to watch the videos posted on your parent portal to see the activities done during the week.
Q. Will I receive videos of my child even after the free trial?
A. No, but every week we will post a video of one of our classes to your parent portal. We encourage you to watch the videos even if your child’s facility is not featured so that you can see what activities and skills we are working on.
Q. What should my child wear?
A. Your child is welcome to wear anything for our classes. We will be rolling, and doing lots of physical activity, so keep that in mind!
Q. Can I come watch my child’s class?
A. We ask that parents do not come to the classes. This is due to past experiences with children getting upset when parents come to watch.
Q. Does LeapStar Kids’ have a website?
A. LeapStar Kids’ website can be accessed through leapstarkids.net. This website is marketed to preschools, entrepreneurs, parents, and gyms. This program is also taught in several locations in the Alabama area.
Q. How does the LeapStar Kids website pertain to me as a parent of a child at a location that LeapStar Kids services?
A. This is a great way to bond with your child and stay fit, that too, at your house. You may access all the content through the website and follow along with what your child is learning with us. Additionally, you may use this program to improve their skills at home!
Q. Do I have to purchase this program in order to be a part of the LeapStar Kids program at my child’s facility?
A. No, purchasing the program for personal use is optional for parents, however, it is highly encouraged. Purchasing the program would allow you as a parent to follow along with the lesson plans and it helps parents learn how to work with their child in terms of physical fitness.
Q. What is the cost of the program for parents and how can I purchase it?
A. This program can be purchased by parents by clicking the “Sign Up” button on our website at the price of $119.00 a year. If your child is learning with us at one of the facilities we service and you decide to purchase the program for personal use, please let us know so that we may waive your registration fee at the facility. We will also send you our weekly lesson plans so you may see what your child is learning with us!